Terms of Service | Stronglabs

1. Agreement to Terms

By accessing or using the Stronglabs website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Stronglabs provides AI automation services including but not limited to intelligent call handling, appointment scheduling, lead qualification, and custom AI workflow solutions. The specific services provided will be outlined in individual service agreements.

3. User Responsibilities

When using our services, you agree to:

Provide accurate and complete information
Use our services only for lawful purposes
Not interfere with or disrupt our services
Not attempt to gain unauthorised access to our systems
Comply with all applicable laws and regulations

4. Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, and software, are owned by Stronglabs and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

5. Payment Terms

Payment terms for our services will be specified in individual service agreements. Unless otherwise stated, fees are non-refundable. We reserve the right to modify our pricing with reasonable notice.

6. Limitation of Liability

To the fullest extent permitted by law, Stronglabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services.

7. Service Availability

While we strive to maintain high availability of our services, we do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any part of our services with reasonable notice.

8. Data Processing

Our AI services may process data on your behalf. You retain ownership of your data and are responsible for ensuring you have the necessary rights and consents for us to process such data. Please refer to our Privacy Policy for more information on how we handle data.

9. Termination

Either party may terminate services in accordance with the terms of any service agreement. We reserve the right to suspend or terminate access to our services immediately if you breach these Terms of Service.

10. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any material changes by posting the new terms on this page and updating the "Last updated" date.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: hello@stronglabs.ai